EPCO manufactures industrial door panels. The production manager wants to reduce his reject rate and for that, he wants to know the main causes.
It has defined 26 causes of fault.
At the end of the production line, in the event of a defect, the team leader easily and quickly encodes the cause of the defect (drop-down menu) and the quantity produced, in an electronic form.
The factory runs 24/7 on 2 production lines, and data is constantly fed back for an immediate update of tables and graphs.
The production manager has several filters to refine the results (by production line, by team, by date, by type of product, etc.).
This allows him to focus quality improvement on the causes that have the most impact on production.
